Microsoft Office 365 ProPlus English (279).Once selected, the Indexing Options dialog box appears as shown below, where we can notice the following: Īt the right of this command we must select the command Indexing Options as shown in the image below.
#Office 365 indexing not working windows
We must then locate the Sources area, where right below this area we can see the command:Ĭhange The Outlook Stores Indexed By Windows Search. Im not sure where to check the exact version, though. Since were on O365, we should be on the latest version. If they are being downloaded, theyre not being indexed. We already have caching enabled and 'Download shared folders' is selected. Once we select the Search category, we will be able to Change How Items Are Searched With Instant Search. I dont think that applies to the shared mailboxes in O365. Once we select the Options command, the Outlook Options dialog box appears, where from the left we must select the Search category as shown below. On the ribbon, select Search Tools, and then choose Indexing Status. We must select the File tab in order to move to Backstage View, and then from the left and from the drop down menu we select the category Options as shown in the image below.
All you need to do is to continue reading below. In Outlook 2016 though, we have an easy way to analyze if the Mailbox is indexed or not. This probably means that Outlook might not be able to check its data files for Indexing. Sometimes, when we use the Search operation in Outlook, we might come out with blank results.
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